Incident response

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Services

When a breach happens, every minute counts. We respond - remote or on-site, anywhere in the world.

A cyber incident is not the time to search for help. Whether you are under active attack or suspect a compromise, TheFIR deploys quickly- remotely or on-site, wherever you are. Our incident responders have handled breaches across Europe and beyond, from ransomware to advanced persistent threats. We contain the damage, eradicate the attacker, and get your business back to normal - fast.

How it works?

  • Initial Triage

    From the moment you engage us, we begin. We assess the scope of the incident, identify affected systems, and establish a clear picture of what happened and what is still happening.

  • Containment

    We act immediately to stop the bleeding. Affected systems are isolated, attacker footholds are identified, and lateral movement is cut off - before more damage is done.

  • Investigation & Forensics

    e go deep. Our forensic analysts trace the full attack path: initial access vector, persistence mechanisms, data exfiltration, and attacker TTPs.

  • Eradication

    The attacker is fully removed from your environment. Backdoors, implants, and compromised credentials are identified and eliminated

  • Recovery

    We work alongside your IT team to restore systems safely and verify integrity before anything goes back into production.

  • Post-Incident Report

    You receive a full incident report covering the attack timeline, root cause, attacker TTPs mapped to MITRE ATT&CK, evidence collected, and concrete recommendations to prevent recurrence.

What sets our incident response apart:

  • On-site or Remote - Your Choice

    We respond remotely for speed, or deploy on-site when physical presence is needed.

  • No Retainer Required

    You can engage us the moment an incident occurs, with no prior contract needed. If you want guaranteed priority access and faster mobilisation, our retainer option is available.

  • Forensics-Grade Investigation

    Every engagement includes deep forensic analysis - not just containment. We document the full attack chain, which means your legal team, cyber insurer, and regulators get the evidence they need.

  • NIS2 & Regulatory Ready

    Our post-incident reports are structured to meet NIS2 reporting obligations. We help you communicate to supervisory authorities with accurate timelines and documented evidence

  • Attacker Mindset

    Our responders think like attackers. We don't just look at what the attacker did - we look at what they were trying to do, so we find everything they left behind, not just what is visible on the surface.

  • Business Continuity Focus

    We work at the speed your business requires. Containment and recovery happen in parallel where possible.

Call When Needed

On-Demand Incident Response

  • No prior contract needed - engage us the moment an incident occurs
  • Remote triage begins immediately upon engagement
  • On-site deployment available anywhere globally when required
  • Full forensic investigation and post-incident report included
  • Available to organisations of any size
  • Get proposal
    Always Ready

    Incident Response Retainer

  • Priority access to our incident response team - guaranteed mobilisation when you need it most
  • Pre-engagement scoping means we already know your environment before an incident occurs
  • Retainer hours can be used for proactive activities: tabletop exercises, threat hunting, IR readiness assessments
  • Preferred pricing and faster onboarding when an incident strikes
  • Remote and on-site response included
  • Get proposal

    Get in touch

    Ready to enhance your cybersecurity? Contact us today to discuss how our services can benefit your business.

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